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Overview

Qubriux is a customer engagement and retention platform that drives repeat business engineered for multi-location brands. It has integrations with various data sources e.g. POS, Webapp, Mobile, the data collected from multiple sources helps create a 360 view of users, creates meaningful segmentation, and activates automated campaigns. It excells in reputation management by capturing the feedbacks and survey data and generate business insights.

Platform Features​

  • Loyalty Program : The Hyper-Customizable, Restaurant-Obsessed Engagement Platform with Dedicated Partnership Engineered Exclusively for Leading Multi-Location Chains.

  • Offers and Coupons : Qubriux’s coupon solution simplifies creating, managing, and tracking personalized coupon codes at scale. Design tailored offers based on customer behavior, demographics, and purchase history, and seamlessly integrate them with your loyalty program to boost engagement and redemption.

  • Partner Pools : Create millions of coupons for third party aggregators and manage them in qubriux.

  • Journey Builder : Easily create marketing strategies for upselling, customer reminders, feedback collection, event-based promotions, and weekend campaigns—all in one place.

  • Social Media Integration : Qubriux integrates with leading social media platforms, allowing you to export customer audiences directly to run targeted ads. This ensures your campaigns reach the right people with personalized messaging, improving engagement and ROI.

  • Segments : With Qubriux, you can create segments—groups of users defined by specific behaviors or profile attributes. Once a segment is built, you can easily target it with tailored campaigns or generate detailed reports to analyze performance.

  • CRM : Use Qubriux to gain a 360° view of your customers, including past purchase behavior and loyalty details. Manage customer support effortlessly by adjusting loyalty points, offers, cashback, and resolving complaints—all within Qubriux.

  • Gamification : Boost loyalty with gamification—design personalized challenges, award badges, and surprise customers with rewards that build long-term engagement.

  • Engagement Channels : Qubriux enables you to engage customers across multiple communication channels, including email, SMS, WhatsApp, and push notifications. These channels can be used individually or in combination to deliver personalized campaigns, reminders, and updates, ensuring that your messages reach customers through their preferred medium.

  • Analytics & Insights : Monitor key business KPIs and trends to generate actionable insights. Use these insights to understand customer behavior, measure campaign performance, and make data-driven decisions that drive growth.

  • Feedbacks and Reviews : Qubriux allows you to collect, manage, and analyze customer feedback and reviews. Use these insights to identify areas of improvement, measure customer satisfaction, and enhance overall customer experience.

  • Reporting : Reports can be customized to focus on specific segments, timeframes, or performance metrics, giving you the flexibility to generate insights tailored to your business needs.

Getting Started​

The best place to get started with Qubriux is the Quick Start Guide which shows how to create a segment, build a campaign, and run a report in ten minutes.